HELP Support

The HELP Staff Rewards Website was created to say THANK YOU FOR ALL THAT YOU DO!

If you need assistance, please contact us at:  800.200.9330.

You can also email us at:

Cindy Hanscel, Senior Service Representative:  chanscel@shamrockcompanies.net
Mike Cummins, Senior Account Executive:  mcummins@shamrockcompanies.net
Jennifer Hall, Product Specialist: jhall@shamrockcompanies.net

What are my payment options?

We accept Gift Codes, Visa, Mastercard.

Will I receive an order confirmation?

Yes. We will send you an email message confirming your order within 24 hours.

How do I check the status of my order?

Please contact Customer Service at 800.200.9330 or email us at chanscel@shamrockcompanies.net. We will provide you with the anticipated delivery date, tracking numbers and carrier information.

When will my order ship?

All orders ship within 10 business days.  Orders ship via ground service.

How do I return an item?

Please contact Customer Service at 800.200.9330 or email us at chanscel@shamrockcompanies.net. We will provide you with return instructions to insure your credit is processed quickly.